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Solo business

The Freelancer

Clients, pricing, sanity

For freelancers and solo consultants

You’re the talent, the sales team and the CFO. 24 moves — position, price, defend the scope, get paid — with the exact words for every awkward client moment.

24 cards · 6 chapters · 4 free · ← → to move · tap a card to flip
✓ Source-grounded ✓ Human-reviewed How it’s made →
01
Play

Claim a beachhead

Generalists compete on price. Specialists get chosen.

Use when — you’re “open to anything” — and every gig goes to someone who isn’t.

Position tap to flip ⟳
Play

Use when — you’re “open to anything” — and every gig goes to someone who isn’t.

Clients pay premiums where substitutes are scarce. Pick one narrow market where you can become the obvious choice — and say so everywhere.

  1. Write it: “I help [specific vertical] [specific business outcome].”
  2. Ship it today — site header, LinkedIn, email signature.
  3. Width test: can you name 20 real prospects it describes?
The rule

Narrow enough to dominate, wide enough to eat. Twenty nameable prospects is the gauge.

Avoid

Hedging with “…and also everything else”. The hedge deletes the position.

Done when — The statement is live in three places — and the twenty prospects are listed.

Philip Morgan, “The Positioning Manual”; David C. Baker, “The Business of Expertise” (2017); Blair Enns, “The Win Without Pitching Manifesto” (2010) — “We will specialize.”

Position 01 / 24
02
Principle

Sell the outcome, not the hours

Nobody wants your time. They want what it buys.

Use when — your services page reads like a menu of deliverables with day-rates.

Position tap to flip ⟳
Locked

Sell the outcome, not the hours

Use when — your services page reads like a menu of deliverables with day-rates.

The move, the rule, and the exact words are on the other side — locked. 4 cards are free; members get all 24.

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Position 02 / 24
03
Play

The case-study portfolio

A gallery sells your hands. Case studies sell your head.

Use when — your portfolio is pretty, and the inquiries are all “what’s your rate?”

Position tap to flip ⟳
Locked

The case-study portfolio

Use when — your portfolio is pretty, and the inquiries are all “what’s your rate?”

The move, the rule, and the exact words are on the other side — locked. 4 cards are free; members get all 24.

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Position 03 / 24
04
Script

The Why conversation

Never quote before you know what it’s worth to them.

Use when — “just send me a quote” arrives before you understand the project at all.

Price tap to flip ⟳
Locked

The Why conversation

Use when — “just send me a quote” arrives before you understand the project at all.

The move, the rule, and the exact words are on the other side — locked. 4 cards are free; members get all 24.

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Price 04 / 24
05
Framework

Three options, anchor high

One price invites yes/no. Three prices change the question to “which?”

Use when — your single-number proposals keep getting haggled or ghosted.

Price tap to flip ⟳
Framework

Use when — your single-number proposals keep getting haggled or ghosted.

The first number frames everything after it — anchoring is decision psychology’s sturdiest effect. Three options, expensive first, turn price defence into option selection.

3 · PremiumThe everything version. FIRST — it anchors.
2 · StandardThe one most choose. Reasonable beside 3.
1 · MinimalThe honest floor. Never shown alone.
The rule

One page, three options, premium first. Some buyers take the top — let them.

Avoid

Options you’d hate to deliver. Every line must be a real yes.

Done when — The template is one page, three options — and the next prospect picked instead of haggling.

Blair Enns, “Pricing Creativity” (2018); anchoring: Tversky & Kahneman, Science (1974).

Price 05 / 24
06
Script

The rate-raise email

Raise prices on a schedule, not when you feel brave.

Use when — you’ve been at the same rate for two years and your calendar is full.

Price tap to flip ⟳
Locked

The rate-raise email

Use when — you’ve been at the same rate for two years and your calendar is full.

The move, the rule, and the exact words are on the other side — locked. 4 cards are free; members get all 24.

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Price 06 / 24
07
Script

Negotiate scope, never price

Cutting price for the same work teaches them your numbers are fiction.

Use when — “can you do it for €2K less?” — and you’re tempted to just… say yes.

Price tap to flip ⟳
Locked

Negotiate scope, never price

Use when — “can you do it for €2K less?” — and you’re tempted to just… say yes.

The move, the rule, and the exact words are on the other side — locked. 4 cards are free; members get all 24.

Get early access
Price 07 / 24
08
Script

Engineer the referral

Referrals aren’t luck. They’re a step in your offboarding.

Use when — your best channel is “word of mouth” and you’ve never once asked for the words.

Pipeline tap to flip ⟳
Locked

Engineer the referral

Use when — your best channel is “word of mouth” and you’ve never once asked for the words.

The move, the rule, and the exact words are on the other side — locked. 4 cards are free; members get all 24.

Get early access
Pipeline 08 / 24
09
Script

Diagnose, don’t pitch

Free proposals give away your most valuable product: thinking.

Use when — “just send a proposal” from a stranger is about to cost you two unpaid days.

Pipeline tap to flip ⟳
Locked

Diagnose, don’t pitch

Use when — “just send a proposal” from a stranger is about to cost you two unpaid days.

The move, the rule, and the exact words are on the other side — locked. 4 cards are free; members get all 24.

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Pipeline 09 / 24
10
Play

The retainer layer

Sell access to your expertise — not a bucket of hours.

Use when — every month starts at zero and the income graph looks like a heart monitor.

Pipeline tap to flip ⟳
Locked

The retainer layer

Use when — every month starts at zero and the income graph looks like a heart monitor.

The move, the rule, and the exact words are on the other side — locked. 4 cards are free; members get all 24.

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Pipeline 10 / 24
11
Diagnostic

The bad-fit filter

Bad clients cost more than no clients.

Use when — a new prospect feels off — but the calendar gap whispers “take it”.

Pipeline tap to flip ⟳
Diagnostic

Use when — a new prospect feels off — but the calendar gap whispers “take it”.

A bad client consumes the capacity good clients would pay for. Two flags is a pattern.

Haggles before value is discussedFLAG — they’re buying a cost: you.
Vague scope + urgent deadlineFLAG — their chaos becomes “your delay”.
Trash-talks the last freelancerFLAG — that’s your future reference.
The rule

Two flags = decline, warmly: “Not a fit for how I work — [name] may be perfect.”

Blair Enns (2010) — be selective, address money early; Mike Monteiro, “Design Is a Job” (2012).

Pipeline 11 / 24
12
Framework

Contract non-negotiables

Contracts are for when things go wrong — sign them while everyone’s friendly.

Use when — the project is exciting, the client is lovely, and paperwork feels like distrust.

The Engagement tap to flip ⟳
Locked

Contract non-negotiables

Use when — the project is exciting, the client is lovely, and paperwork feels like distrust.

The move, the rule, and the exact words are on the other side — locked. 4 cards are free; members get all 24.

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The Engagement 12 / 24
13
Play

The kickoff one-pager

Client management is mostly expectation design, done early.

Use when — last project’s friction was 90% “I assumed you’d…” on both sides.

The Engagement tap to flip ⟳
Locked

The kickoff one-pager

Use when — last project’s friction was 90% “I assumed you’d…” on both sides.

The move, the rule, and the exact words are on the other side — locked. 4 cards are free; members get all 24.

Get early access
The Engagement 13 / 24
14
Script

The change-order reflex

Scope creep isn’t a client crime. Unpriced scope creep is your choice.

Use when — “while you’re in there, could you also…” — the fourth time this week.

The Engagement tap to flip ⟳
Locked

The change-order reflex

Use when — “while you’re in there, could you also…” — the fourth time this week.

The move, the rule, and the exact words are on the other side — locked. 4 cards are free; members get all 24.

Get early access
The Engagement 14 / 24
15
Play

The Friday update

“Just checking in” emails mean your cadence already failed.

Use when — clients keep pinging mid-week for status — and each ping eats an hour.

The Engagement tap to flip ⟳
Locked

The Friday update

Use when — clients keep pinging mid-week for status — and each ping eats an hour.

The move, the rule, and the exact words are on the other side — locked. 4 cards are free; members get all 24.

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The Engagement 15 / 24
16
Play

Cap the feedback rounds

Unlimited revisions = an unlimited project.

Use when — round five of “one more tweak” is eating the margin you priced in round one.

The Engagement tap to flip ⟳
Locked

Cap the feedback rounds

Use when — round five of “one more tweak” is eating the margin you priced in round one.

The move, the rule, and the exact words are on the other side — locked. 4 cards are free; members get all 24.

Get early access
The Engagement 16 / 24
17
Play

The collections ladder

Invoice 45 days overdue. Escalate on schedule, not on mood.

Use when — the money is late, the excuses are creative, and you’re drafting angry emails at midnight.

SOS tap to flip ⟳
Locked

The collections ladder

Use when — the money is late, the excuses are creative, and you’re drafting angry emails at midnight.

The move, the rule, and the exact words are on the other side — locked. 4 cards are free; members get all 24.

Get early access
SOS 17 / 24
18
Script

The mid-project squeeze

“We’re almost out of budget — can you do a quick discount?”

Use when — the scope exploded weeks ago and now the budget conversation has arrived — pointed at you.

SOS tap to flip ⟳
Locked

The mid-project squeeze

Use when — the scope exploded weeks ago and now the budget conversation has arrived — pointed at you.

The move, the rule, and the exact words are on the other side — locked. 4 cards are free; members get all 24.

Get early access
SOS 18 / 24
19
Diagnostic

Fire or finish

The client from hell, mid-engagement. One reset, then a binary call.

Use when — their name on your phone triggers dread — and the project has weeks left.

SOS tap to flip ⟳
Locked

Fire or finish

Use when — their name on your phone triggers dread — and the project has weeks left.

The move, the rule, and the exact words are on the other side — locked. 4 cards are free; members get all 24.

Get early access
SOS 19 / 24
20
Play

The ghost protocol

Client vanished mid-project. Convert silence into a contractual event.

Use when — no reply in a week, the project is stalling, and your calendar is held hostage.

SOS tap to flip ⟳
Locked

The ghost protocol

Use when — no reply in a week, the project is stalling, and your calendar is held hostage.

The move, the rule, and the exact words are on the other side — locked. 4 cards are free; members get all 24.

Get early access
SOS 20 / 24
21
Script

The dry month

Pipeline empty, panic rising. Send nine words.

Use when — no signed work next month and the fear is choosing your prices.

SOS tap to flip ⟳
Locked

The dry month

Use when — no signed work next month and the fear is choosing your prices.

The move, the rule, and the exact words are on the other side — locked. 4 cards are free; members get all 24.

Get early access
SOS 21 / 24
22
Play

Build the buffer

Feast-famine isn’t fixed by more feast. It’s fixed by plumbing.

Use when — a great month just evaporated into taxes and relief-spending. Again.

The Solo Engine tap to flip ⟳
Play

Use when — a great month just evaporated into taxes and relief-spending. Again.

The famine is a routing problem, not a revenue problem. Fixed percentages of every payment, split on arrival, turn lumpy income into a salary.

  1. Three accounts: buffer, tax, retirement.
  2. Auto-route a fixed % of EVERY payment the day it lands.
  3. Target: 2–3 months of costs in the buffer; pay yourself a flat monthly salary.
The rule

Percentages on arrival, before the money develops opinions.

Avoid

Treating a fat month as income. It’s next quarter’s salary in disguise.

Done when — Accounts live, percentages automatic — and one famine has been boring.

D’Agnese & Kiernan, “The Money Book for Freelancers” (2010) — the percentage system; David C. Baker’s months-of-cash benchmarks.

The Solo Engine 22 / 24
23
Play

Protect the human

A company of one has a single point of failure. You.

Use when — you haven’t had a real day off in months and “flexible schedule” means always-on.

The Solo Engine tap to flip ⟳
Locked

Protect the human

Use when — you haven’t had a real day off in months and “flexible schedule” means always-on.

The move, the rule, and the exact words are on the other side — locked. 4 cards are free; members get all 24.

Get early access
The Solo Engine 23 / 24
24
Play

The annual review (you’re the CEO)

Half a day a year to prune, re-price and re-aim. Or drift.

Use when — another year went by shaped entirely by whoever happened to email you.

The Solo Engine tap to flip ⟳
Locked

The annual review (you’re the CEO)

Use when — another year went by shaped entirely by whoever happened to email you.

The move, the rule, and the exact words are on the other side — locked. 4 cards are free; members get all 24.

Get early access
The Solo Engine 24 / 24
Position
Price
Pipeline
The Engagement
SOS · in the moment
The Solo Engine

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